Shipping policy

Herbiday is committed to providing high-quality herbal wellness products and ensuring customer satisfaction. All our products are backed by our commitment to quality and service.

1. How do I track my order?

Once your order is placed, you will receive an order confirmation and tracking details via email or phone. If you need any assistance regarding your order status, please contact us:

Phone: 0324-9336609
Email: herbiday381@gmail.com

2. What are the shipping charges & delivery time?

Herbiday offers FREE shipping on all orders across Pakistan.

Orders are usually processed within 24 hours and delivered within 2–5 business days, depending on your location.

3. What are the exchange, return, and refund policies?

Customer satisfaction is our priority. If you are not satisfied with your purchase, you may request a return or exchange within 7 days of receiving your order.

To initiate a return or exchange, please contact us:

Phone: 0324-9336609
Email: herbiday381@gmail.com

Returned products must be unused, unopened, and in their original packaging. Once your request is reviewed and approved, we will provide further instructions.

4. What if I receive a damaged or incorrect product?

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. Kindly keep the product and its original packaging available for verification. Our team will assist you with a replacement or refund process.

5. Does Herbiday offer Cash on Delivery (COD)?

Yes. Herbiday offers Cash on Delivery (COD) across Pakistan for a convenient and secure shopping experience.

Customers can place their orders online and pay when they receive their parcel at their doorstep.